A. Efficiency
Utilizing the latest techniques to conduct a critical analysis of all aspects of your employee benefit plan typically results in the discovery of certain inefficiencies. Inefficiencies can occur in all aspects of employee benefit plans:
- Utilization review
- Large case management
- Disease management
- Health and wellness promotion
- Plan design Insurance and reinsurance companies
- Provider networks
- Third party administration
- Stop loss coverage
- Prescription drug coverage
- Employee communication
- Broker fees
- HIPAA compliance
The elimination of inefficiencies in these areas will result in substantial improvements in controlling skyrocketing costs.
B. Consumerism
In addition to the elimination of inefficiencies, it is necessary to concentrate on improving “consumerism” among your members. Consumer driven healthcare plan designs such as HRA’s and HSA’s put the consumer in charge by providing the incentive and information necessary to best purchase healthcare. Those employers who elect not to establish an HRA or HSA can still benefit from plan designs that promote smart consumer choices. Education and access to the tools necessary to be a “good” consumer allow individuals to get the best care at the best price.
C. Cost Driver Management
Cost driver management entails aggressively managing the 27% of your population generating 85% of your costs. Establishing programs in the areas of predictive modeling, large case management, disease management and health promotion are keys to controlling the skyrocketing cost of healthcare.
D. Health and Wellness Promotion
The best way to reduce the cost of healthcare for your organization is to dramatically reduce the need for healthcare services. Health insurance costs are a direct result of general inflation, advances in drugs and other medical devices, rising hospital and doctor expenses, government mandates, increased utilization, cost shifting, litigation and fraud. We have seen estimates that almost 40% of all healthcare expenses result from preventable conditions. These preventable conditions are caused by lifestyle choices such as tobacco, obesity, stress, lack of exercise and poor diet. Realistically, we are never going to eliminate all lifestyle related healthcare costs. However, a reduction in demand associated with improved lifestyle choices will result in a corresponding reduction in the cost of healthcare. Your return on investment in effective health and wellness programs will be as high as 2:1 in the first year.
E. Technology
The proper use of technology is essential to having an efficient plan. Our investment in technology and information systems allows us to provide “best practice” assistance to our clients in the following areas:
- Plan evaluation
- Communication
- Employer web technology
- Employee web access
- COBRA administration
- HIPAA compliance
- FSA administration
- HRA and HSA administration
- Benefit statement creation
- Employee self service opportunities